FAQs

1. How do I become a new client?

You can become a client in several ways. I utilize a secure and confidential online registration system where you can sign up, schedule appointments, download the forms, receive and pay invoices, and receive appointment reminders. Follow the following link to get started:

https://kristyeldredge.securepatientarea.com/

You can also simply call or email me directly to schedule an initial appointment.

2. Why don’t you accept insurance?

I have chosen not to bill insurance companies for your sessions for a number of reasons. First, when using insurance confidentiality is often not as secure as one might think. In order for your insurance to pay, I must communicate certain information to the company about you and your treatment. This includes your diagnosis, which can then stay in your file, potentially impacting your future insurance coverage. Furthermore, most insurance panels require that a diagnosis be made for treatment to occur. While some people do qualify for specific diagnoses, others do not. This does not mean that these individuals cannot benefit from counseling. Finally, I believe that you and I are the experts on what treatment plan will be best for you. I do not believe it is in your best interest for us to be restricted to a treatment plan determined by an insurance company.

3. How can I afford counseling / supervision without using my insurance?

I do understand the financial realities of seeking mental health services. If you would like me to provide you an invoice that you can submit to your insurance company, I will be happy to do so. I also keep several sliding scale spots set aside for those individuals who cannot pay the full fee. These slots are limited in number and duration (qualification for a sliding scale spot is re-evaluated every 3 months).

4. Where is your office located?

My office is conveniently located at 3300 E. 1st Ave, Suite 330, Denver, CO 80206. This is the in the Key Bank office building in Cherry Creek (the corner of 1st Ave and Cook St). There is free 2-hour street parking and free visitor parking lot spots.

5. Can I know a little bit more about Dr. Kristy?

Sure! Kristy is originally from Northern Michigan but has been in Denver for the last 10 years. For fun she enjoys the wonderful outdoor activities that Colorado offers. She is also a sports fan, having been a competitive athlete (gymnastics) for 20 years. Finally, there’s nothing she enjoys more on a snowy Colorado winter day than a good suspense novel!

6. Where can I go to get additional resources?

The following is a list of helpful websites regarding mental health, counseling, and effective coping.

American Counseling Association
www.counseling.org/

ACA Code of Ethics
www.counseling.org/Resources/CodeOfEthics/TP/Home/CT2.aspx

Colorado Counseling Association
http://www.coloradocounselingassociation.org/

State of Colorado Department of Regulatory Agencies
http://www.dora.state.co.us/mental-health/

National Alliance on Mental Health
www.nami.org/

International Society for the Study of Trauma and Dissociation
http://www.isst-d.org/

Sidran Foundation
www.sidran.org/